Frequently Asked Questions

Sibera is an all-in-one business platform that combines Support, Tasks, File Management, Invoicing, Time Tracking, and IoT capabilities into a single, integrated solution.

Sibera is designed for businesses of all sizes - from startups to enterprises. Whether you're a solopreneur or managing a team of 1000+, Sibera scales with your needs.

Yes! We offer a 14-day free trial with full access to all features. No credit card required to start.

We offer Free, Starter, Professional, and Enterprise plans. Each plan is designed to meet different business needs and scales.

Absolutely! You can upgrade or downgrade your plan at any time. Changes are prorated automatically.

Yes! Check out our Sibera for Startups program where eligible startups get $500 in free credits plus 50% off for the first year.

Sibera includes Support ticketing, Task management, File Manager, Invoicing, Time Tracker, and IoT platform - all integrated seamlessly.

Yes! Sibera offers integrations with popular tools and platforms. We also provide a robust API for custom integrations.

Security is our top priority. We use enterprise-grade encryption, regular security audits, and comply with major data protection regulations.

We offer email support for all plans, priority support for Professional plans, and dedicated account management for Enterprise customers.

Yes! We offer comprehensive onboarding, video tutorials, documentation, and our Sibera Academy for in-depth learning.

We maintain 99.9% uptime SLA for all paid plans with 24/7 monitoring and redundancy.